aava swim reviews
Sustainable women’s bikini sets and one-piece swimsuits. I don't even wear my cover up anymore! I did not realise, like many on Trustpilot, that the order was coming from the USA. So if you care about the environment and want to look amazing in a new swimsuit then I definitely recommend Aavaswim. So that suit not only cost me £25 but also took 4 months to get to me. Would recommend this to others also especially because of the recycled plastic material for their swimsuits :).

© 2020 Trustpilot, Inc. All rights reserved. I ordered in May and received my package in July. Aava Swim won't make a refund.. but keep just sending me messages that the items are being send this week. Vikan Hygiënische & Color Coded Tools. About 10 days passed and I started to get a bit anxious, which is when I read the reviews and got pretty mortified. They Deserve none !!! Now it is August 5 and I received a form from Royal Mail that I owed nearly £25 in customs fees - I went to pay and opened the package and it is my first swimsuit. Join the 26 people who’ve already contributed. We'll see. They just gave me the excuse about the recent situation and said it’s definitely going to be send within 2 weeks.

I feel scammed, no refund and no swimsuit.

On June 16, I received an email saying my order shipped. ", "I love that my new swimsuit is so stylish and ALSO made from recycled materials. Who's with us?! As so many others here I’ve ordered a bikini, waited over 2 weeks until I asked what’s going on. Don't bother. 71.4k Followers, 692 Following, 229 Posts - See Instagram photos and videos from aava swim (@aava_swim) This actually already says a lot about the company itself. Fine swimwear made from recycled ocean plastic.
Aava swim resent the exact same order very quickly and it arrived in two days. As soon as I have received it I will be back in touch to share that with you.”It’s now August 18 and I haven’t heard back from the company and the UPS website still says they haven’t received the package from aava swim. I ordered on April 23. Swimsuit is great and can’t wait to put it on! Do not trust this company. But my new swimsuit made me feel so beautiful, sexy and comfortable for the first time in ages! Obviously they have problems sending out orders on time so they should inform the customer beforehand! I really had to write a lot, this company and I was very worried, but as it turned out, in vain! The company’s response On August 10 was as follows:“I have just looked into your order and can see that it has already been fulfilled, packaged up and has been picked up by the courier. Given local transport was a headache, was a struggle to locate a parcel that got lost. Just have some patience and their very friendly customer service will get back to you! I feel scammed. I noticed their swimsuit ads in my Instagram feed and was intrigued by the recycled material and cute patterns. So for the eighteenth time, I explained my situation and I hope that a refund is forthcoming.

I won't be a customer of theirs in the future, and I'd advise people to shop elsewhere. I had read in advance on their website that the deliveries would be delayed due to COVID but I thought by ordering the first week of July for my vacation in mid-August there would be plenty of time and since I am in France and their warehouses are in neighboring Germany, I figured it could not take more than one month to make a delivery. aava swim - ocean's favorite. As so many others here I’ve ordered a bikini, waited over 2 weeks until I asked what’s going on. So in fairness I’ve upgraded my score from 1* to 3*. The tracking info they sent me never worked, so I contacted their customer service reps almost weekly and despite their assurances that it would arrive before I left for vacation, it did not. I enrolled my baby boy for his first swim lesson last fall, and we're continuing this quarter because we both love it. However, they need to work on they customer service and stop with the excuses! They go above and beyond to provide a great service!

I had to pay personally for the postage as well even though the return was because of their mistake. © 2020 Trustpilot, Inc. All rights reserved. aava swim, ocean’s favorite. I ordered back in late March and by May was hounding their customer service. Your experience matters.

Don’t trust the new reviews- they’re obviously fake after Aava swim found out about trustpilot. Bought a £90 swimsuit.

Free shipping worldwide. Seems like lots of people had same experience on their instagram account review ! Instead, it arrived after I had already left for vacation. Even though I never got my order, money is now finally safe. ", "Their customer service team are so responsive and kind. He's learned survival skills so that if he ever falls into a body of water, I can only hope that he'll use these valuable skills to safely get out of the water. However, customer service is really helpful and generous, trying to sort this out. Thank you! It's terribly I'm very upset and I don't know how to get my money back it's very bad that they do this to people and looking at the review there are a lot of us !!!! How many stars would you give aava swim? FINE SWIMWEAR FROM RECYCLED OCEAN PLASTIC, "Truth be told I've struggled to accept my postpartum body. After all, there's no planet B. “ I apologise for my delayed response, I have been corresponding with our warehouse team and although I can see from the tracking that your return was received in a facility in Texas our team has let us know that your return has not been received.
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aava swim reviews


I liked the quality of the material and the tailoring.

Took a very long time to come too. | Read 21-40 Reviews out of 26 i have been fighting with them ever since then to get a refund. Size wasn’t right. friendly customer service and trusted company, Horrific company do not put customers first. Turns out this company is based in US and you get hit with a high customs charge (30% of the cost) if you are based in the UK so what is an already overpriced swimming costume then becomes an exceptionally expensive swimming costumer. Thank you Aavaswim and Sandra O., the lovely customer service person, who got my issue sorted quickly :), A lot of people might be hesitant to order from this company because of the seemingly bad reviews.

I than decided to cancel my order as I was not willing to wait another couple of weeks.

Anyways my experience with Aavaswim got off to a rocky start but had a very happy ending. No extra post fees either but the customer support did tell me that if I should incur any fees they will be reimbursed. They sent the wrong size swimsuit. Love this company. It feels really good to help reduce ocean waste. They kindly finally resent me the swimsuit from their new German distribution centre which was well received a couple of weeks later.
I've given them feedback on their customer service. Awful Awful Never USE. Strangely it seems that my system has not picked up on the tracking updates, so I have written directly to our warehouse for them to send that through to me. In summary, I cannot comment on the quality of the swimsuit, but I can say that their website specifically notes delivery delays due to Covid and you should expect that this means more than a month delay, try six weeks.

So I just have to accept my stupidity of ordering from Aava. In the end, I'm glad I got my swimsuit and I'm very happy with it. Positive experience contrary to most reviews here, so I ordered a swimsuit and a towel to Estonia in August without reading any reviews and received my parcel tracking link. Aava support keeps telling me it’s on its way, stringing me along. However having subsequently seen other reviews where customers got a refund for the customs charges after contacting aava.swim I did the same. That is NEVER going to happen I have asked for a full refund but don't hold out much hope. 7.9K likes. Be wary of ordering through this company as I found myself with over £20 of additional customs duty to pay. Looking after our planet and its people by changing the tide of the fashion industry with sustainable and ethical production practices. UPDATE: Thankfully this has now been refunded to me. I sought advice from AAVA and returned it to warehouse with tracking code etc but heard nothing again from the company. Very laboursome returnpolicy. The new tracking code showed that my order was already in my local post office, which I went and picked up and omg, this swimsuit is amazing and fits perfectly, love it to bits. I like the swimsuit but it broke within 1 week of use!!! So, I would recommend to people that they continue to attempt to communicate with them, what worked for me was putting my complaint on their Instagram posts. and our instructor Kelly.

I ordered months ago and have not received my order or a refund. I am very sorry for this inconvenience however we suggest contacting USPS about the package you sent and attempting to make a claim.”first off i gave them a UPS tracking number not USPS, which i spent $20 to ship back to them. Aava has declined to give me a refund despite repeated asks. Placed an order through them in June, all the way to Malaysia. aava swim - ocean's favorite. This was about to become the most expensive swimwear I’ve ever bought. Don’t trust the new reviews- they’re obviously fake after Aava swim found out about trustpilot.

I think aava swim expanded into the worldwide market before they had the logistics to carry out their business efficiently. Experienced delays on delivery due to Covid but worse was that I had no communication from the company so felt like I'd been scammed. We want to inspired women of all shapes and sizes to be comfortable in their own skin and know that every woman is … Ordered swimsuit. They shouldn’t egen have one Star ! As many others I did not receive my order - and never got any answers back on email correspondence. International logistical issue, resolved swiftly, happy with product! Do not be as stupid as I was.

So in spite of the logistical headache, made up for in service and final outcome. Otherwise, their customer service was always responsive, kind and professional even if I had to explain things several times to several different people. They did refund the customs charges and *apparently* now have a warehouse in Germany so orders can be shipped within the EU without incurring import taxes. On chasing AGAIN they said it had arrived but wasn't refundable. The swimsuit I received in the meantime is of excellent quality.

with a Royal Mail Import Tax Fee to Pay (£25!) aava swim. I have reached out, again, to the customer service to inquire as to my refund and they responded that since my return was not processed through the normal return portal they did not know what to do with it - "will I be wanting to change sizes or styles"?!!! i ordered 2 bathing suits in june and and returned them because of sizing.

Sustainable women’s bikini sets and one-piece swimsuits. I don't even wear my cover up anymore! I did not realise, like many on Trustpilot, that the order was coming from the USA. So if you care about the environment and want to look amazing in a new swimsuit then I definitely recommend Aavaswim. So that suit not only cost me £25 but also took 4 months to get to me. Would recommend this to others also especially because of the recycled plastic material for their swimsuits :).

© 2020 Trustpilot, Inc. All rights reserved. I ordered in May and received my package in July. Aava Swim won't make a refund.. but keep just sending me messages that the items are being send this week. Vikan Hygiënische & Color Coded Tools. About 10 days passed and I started to get a bit anxious, which is when I read the reviews and got pretty mortified. They Deserve none !!! Now it is August 5 and I received a form from Royal Mail that I owed nearly £25 in customs fees - I went to pay and opened the package and it is my first swimsuit. Join the 26 people who’ve already contributed. We'll see. They just gave me the excuse about the recent situation and said it’s definitely going to be send within 2 weeks.

I feel scammed, no refund and no swimsuit.

On June 16, I received an email saying my order shipped. ", "I love that my new swimsuit is so stylish and ALSO made from recycled materials. Who's with us?! As so many others here I’ve ordered a bikini, waited over 2 weeks until I asked what’s going on. Don't bother. 71.4k Followers, 692 Following, 229 Posts - See Instagram photos and videos from aava swim (@aava_swim) This actually already says a lot about the company itself. Fine swimwear made from recycled ocean plastic.
Aava swim resent the exact same order very quickly and it arrived in two days. As soon as I have received it I will be back in touch to share that with you.”It’s now August 18 and I haven’t heard back from the company and the UPS website still says they haven’t received the package from aava swim. I ordered on April 23. Swimsuit is great and can’t wait to put it on! Do not trust this company. But my new swimsuit made me feel so beautiful, sexy and comfortable for the first time in ages! Obviously they have problems sending out orders on time so they should inform the customer beforehand! I really had to write a lot, this company and I was very worried, but as it turned out, in vain! The company’s response On August 10 was as follows:“I have just looked into your order and can see that it has already been fulfilled, packaged up and has been picked up by the courier. Given local transport was a headache, was a struggle to locate a parcel that got lost. Just have some patience and their very friendly customer service will get back to you! I feel scammed. I noticed their swimsuit ads in my Instagram feed and was intrigued by the recycled material and cute patterns. So for the eighteenth time, I explained my situation and I hope that a refund is forthcoming.

I won't be a customer of theirs in the future, and I'd advise people to shop elsewhere. I had read in advance on their website that the deliveries would be delayed due to COVID but I thought by ordering the first week of July for my vacation in mid-August there would be plenty of time and since I am in France and their warehouses are in neighboring Germany, I figured it could not take more than one month to make a delivery. aava swim - ocean's favorite. As so many others here I’ve ordered a bikini, waited over 2 weeks until I asked what’s going on. So in fairness I’ve upgraded my score from 1* to 3*. The tracking info they sent me never worked, so I contacted their customer service reps almost weekly and despite their assurances that it would arrive before I left for vacation, it did not. I enrolled my baby boy for his first swim lesson last fall, and we're continuing this quarter because we both love it. However, they need to work on they customer service and stop with the excuses! They go above and beyond to provide a great service!

I had to pay personally for the postage as well even though the return was because of their mistake. © 2020 Trustpilot, Inc. All rights reserved. aava swim, ocean’s favorite. I ordered back in late March and by May was hounding their customer service. Your experience matters.

Don’t trust the new reviews- they’re obviously fake after Aava swim found out about trustpilot. Bought a £90 swimsuit.

Free shipping worldwide. Seems like lots of people had same experience on their instagram account review ! Instead, it arrived after I had already left for vacation. Even though I never got my order, money is now finally safe. ", "Their customer service team are so responsive and kind. He's learned survival skills so that if he ever falls into a body of water, I can only hope that he'll use these valuable skills to safely get out of the water. However, customer service is really helpful and generous, trying to sort this out. Thank you! It's terribly I'm very upset and I don't know how to get my money back it's very bad that they do this to people and looking at the review there are a lot of us !!!! How many stars would you give aava swim? FINE SWIMWEAR FROM RECYCLED OCEAN PLASTIC, "Truth be told I've struggled to accept my postpartum body. After all, there's no planet B. “ I apologise for my delayed response, I have been corresponding with our warehouse team and although I can see from the tracking that your return was received in a facility in Texas our team has let us know that your return has not been received.

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